{"id":671,"date":"2021-06-30T18:38:13","date_gmt":"2021-06-30T21:38:13","guid":{"rendered":"http:\/\/citroleogroup.com\/2021\/?page_id=671"},"modified":"2022-07-14T09:21:35","modified_gmt":"2022-07-14T12:21:35","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/citroleogroup.com\/2021\/es\/ouvidoria\/","title":{"rendered":"Defensor del Pueblo"},"content":{"rendered":"<p>[vc_row el_class=\u00bbcontainer\u00bb][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">This is an exclusive and open channel for Citr\u00f3leo to receive and investigate conduct by our employees that violate the Citr\u00f3leo Group Code of Ethical Conduct. It also acts as a dialogue channel to receive criticism, praise and suggestions, supporting the evolution of our processes and relationships with our customers and suppliers.<\/p>\n<p style=\"text-align: center;\">The Citr\u00f3leo Ombudsman guarantees its confidentiality and non-retribution to our protesters.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=\u00bbcontainer form-citroleo\u00bb][vc_column][vc_column_text]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f1561-o3\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/2021\/es\/wp-json\/wp\/v2\/pages\/671#wpcf7-f1561-o3\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1561\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1561-o3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"row\">\n<div class=\"col-12 col-sm-6 col-md-6 col-lg-6 col-xl-6\">\n<div class=\"form-group\">\n<label>Who are you?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-quem-e-voce\"><select name=\"ouv-quem-e-voce\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control\" id=\"ouv-quem-e-voce\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Client\">Client<\/option><option value=\"Collaborator\">Collaborator<\/option><option value=\"Supplier\">Supplier<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12 col-sm-6 col-md-6 col-lg-6 col-xl-6\">\n<div class=\"form-group\">\n<label>CNPJ\/CPF (Not Required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-cnpj-cpf\"><input type=\"text\" name=\"ouv-cnpj-cpf\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"ouv-cnpj-cpf\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12\">\n<div class=\"form-group\">\n<label>Full Name (Not Required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-nome-completo\"><input type=\"text\" name=\"ouv-nome-completo\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"ouv-nome-completo\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12 col-sm-6 col-md-6 col-lg-6 col-xl-6\">\n<div class=\"form-group\">\n<label>E-Mail (Not Required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-email\"><input type=\"email\" name=\"ouv-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-email form-control\" id=\"ouv-email\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12 col-sm-6 col-md-6 col-lg-6 col-xl-6\">\n<div class=\"form-group\">\n<label>Telephone (Not Required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-telefone\"><input type=\"text\" name=\"ouv-telefone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text form-control\" id=\"ouv-telefone\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12\">\n<div class=\"form-group\">\n<label>Subject matter<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-assunto\"><input type=\"text\" name=\"ouv-assunto\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"ouv-assunto\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n<\/div>\n<\/div>\n<div class=\"col-12\">\n<div class=\"form-group\">\n<label>Message<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap ouv-mensagem\"><textarea name=\"ouv-mensagem\" cols=\"40\" rows=\"5\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"ouv-mensagem\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span>\n<\/div>\n<\/div>\n<div class=\"form-group form-check\">\n<span class=\"wpcf7-form-control-wrap politica-privacidade\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"politica-privacidade\" value=\"1\" aria-invalid=\"false\" class=\"form-check-input\" \/><span class=\"wpcf7-list-item-label\">I have read and agree to the <a href=\"javascript:\" data-toggle=\"modal\" data-target=\"#ouvidoriaTermosModal\">Terms and Conditions of Use<\/a> and the <a href=\"http:\/\/citroleogroup.com\/2021\/politica-de-privacidade\/\" target=\"_blank\">Privacy Policy.<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<div class=\"col-12\">\n<input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit button-send\" \/>\n<\/div>\n<\/div>\n<div class=\"modal fade\" id=\"ouvidoriaTermosModal\" tabindex=\"-1\" aria-labelledby=\"ouvidoriaTermosModalLabel\" aria-hidden=\"true\">\n<div class=\"modal-dialog modal-dialog-centered modal-dialog-scrollable\">\n<div class=\"modal-content\">\n<div class=\"modal-header\">\n<h5 class=\"modal-title mb-0\" id=\"ouvidoriaTermosModalLabel\">TERMS AND CONDITIONS OF USE<\/h5>\n<\/div>\n<div class=\"modal-body\">\n<p>I am aware and agree to make my personal data available for the ombudsman process carried out by CITR\u00d3LEO GROUP for the exclusive purpose of attending the OMBUDSMAN process, including authorizing the company to share them, when necessary, with its partners who work in the other phases of this process.<br \/>\nI am aware that, at any time, I may revoke this consent, opt for anonymization, blocking, rectification or deletion of unnecessary, excessive or processed data in violation of the LGPD.<br \/>\nThis consent serves to comply with the requirements of Law No. 13.709\/18 (General Data Protection Law).<\/p>\n<\/div>\n<div class=\"modal-footer\">\n        <button type=\"button\" class=\"btn btn-secondary button-send\" data-dismiss=\"modal\">Close<\/button>\n      <\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=\u00bbcontainer\u00bb][vc_column][vc_column_text] This is an exclusive and open channel for Citr\u00f3leo to receive and investigate conduct by our employees that violate the Citr\u00f3leo Group Code of Ethical Conduct. It also acts as a dialogue channel to receive criticism, praise and suggestions, supporting the evolution of our processes and relationships with our customers and suppliers. The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/pages\/671"}],"collection":[{"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/comments?post=671"}],"version-history":[{"count":14,"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/pages\/671\/revisions"}],"predecessor-version":[{"id":1607,"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/pages\/671\/revisions\/1607"}],"wp:attachment":[{"href":"https:\/\/citroleogroup.com\/2021\/es\/wp-json\/wp\/v2\/media?parent=671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}